Newnan Advising Chatbot

Newnan Advising Center

Problem

Students in LSA often have many questions about major and general requirements, courses, and campus resources. This information is scattered across multiple websites and sources and is often difficult for students to find and verify. 

Audience

Students in LSA at the University of Michigan

Outcome/Impact

The Newnan Advising chatbot serves as an academic advising assistant for LSA students at the University of Michigan, helping answer common questions about courses, majors, requirements, and campus resources. It provides structured, policy-aligned responses using approved university information and predefined guidelines specific to LSA. When information is unclear or outside its scope, it directs students to official resources or advisors rather than guessing. Its goal is to deliver consistent, accurate guidance specifically for LSA students, while also encouraging them to verify details with their academic advisors. 

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