U-M Generative AI Use Cases

The University of Michigan is harnessing the power of AI to drive innovation across research, teaching, and administrative operations. From streamlining workflows to enhancing learning experiences, U-M faculty, staff, and students are finding creative ways to integrate AI into their daily work. This collection of U-M AI Use Cases highlights real-world applications of the university’s AI tools, showcasing the impact and potential of AI across campus.

How are you using U-M AI tools? We want to hear from you! Help grow this collection by sharing your experience. Submit your use case using the GenAI Use Case Submission Form to showcase how AI is making a difference in your department.

  • orange, blue, and black color scheme banner with a cartoon depiction of a robot sitting on a medical bed in a doctor's office, being examined.
    Virtual Mock Patient in Doctorate of Physical Therapy Program at U-M Flint

    In physical therapy education, students traditionally develop their communication skills by interacting with standardized patients, often portrayed by actors, before engaging with real patients. While this method offers valuable…

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  • blue banner with AI generated image of robot sitting at desk writing on a piece of paper, library bookshelves behind. text reads: creating a customized copy-editing assistant for UM-Dearborn web editors with U-M Maizey
    Using U-M Maizey to provide copy-editing assistance for UM-Dearborn web editors

    The Office of External Relations at the University of Michigan-Dearborn provides strategic support to the campus community in the areas of communications, marketing, and website management. With content coming from a variety of…

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  • blue banner with AI-generated image of robot touching holographic screens. Text reads: drafting high-quality content for UM-Dearborn academic program pages.
    Using U-M Maizey to Draft New Pages for UM-Dearborn Academic Program Webpages

    The Office of External Relations at University of Michigan-Dearborn provides strategic support to the campus community in the areas of communications, marketing, and website management, which includes the administration…

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  • brown banner with cartoon depiction of a computer monitor with envelope icons to signify emails are bursting out of the screen. the background behind the computer is lines of code. text reads: "Optimizing mass email campaigns with UM-GPT and Google's Apps Script."
    Writing Apps Script code with UM-GPT to customize and automate mass email campaigns

    Merchant Services, a sub-unit of the Treasurer’s Office, manages credit card processing and PCI compliance for the university. Faced with the project of sending a mass email campaign comprised of 200+ records with seven different…

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  • blue banner depicting a cartoon robot popping out of an envelope on a computer screen surrounded by dollar signs. Text reads: "Streamlining operations in the treasurer's office with U-M Maizey.'
    Human Subject Incentives Program, Treasurer’s Office AI Chatbot

    The Human Subject Incentives Program (HSIP), a sub-unit of the Treasurer’s Office, is responsible for facilitating incentive payments for study participation when it involves U-M…

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  • green banner with a computer screen depicting a message thread between two users. Text reads "Enhancing the University Career Center's Services with AI'
    University Career Center Resource Assistant: Enhancing Accessibility and Engagement through AI

    The University Career Center (UCC) serves as a resource for career guidance and professional development for U-M students and alumni. However, with a student body of over 40,000 and an…

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  • A split-panel illustration comparing traditional paperwork and AI-powered automation. On the left, stressed office workers sit at desks surrounded by towering stacks of paper, manually processing invoices. On the right, a calm employee uses a computer with streamlined digital interfaces and charts, assisted by an AI system represented by a humanoid robot and circuit-like connections in the background.
    Modernizing Invoice Processing with U-M GPT

    The Shared Services Center processes approximately 300,000 invoices annually, extracting key information from vendor-submitted vouchers. Previously, this process relied on a template-based system implemented in 2019, which was…

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  • Blue background with several question marks around the wording "Discover how the OnboardingA2 Maizey streamlines onboarding."
    OnboardingA2 Maizey: AI-Powered Support for New U-M Employees

    New employees often have a wide range of questions during their onboarding process, from benefits and policies to campus resources and department-specific information. The challenge was providing timely, consistent, and easily…

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  • Hands typing on a keyboard with inlayed text reading "Wolfram Mathematica integration developed using U-M GPT Toolkit"
    Mathematica Code Assistant using U-M GPT Toolkit

    Using generally-available tools such as ChatGPT to write, debug, or modify Wolfram Language code can produce inferior results because these tools are not specifically trained to use Wolfram Language. Other Mathematica AI…

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  • cartoon robot dressed up as a track and field coach with clipboard, whistle and visor standing on a football field. Tagline reads: Empowering students with AI-driven tools for real-world application with Maizey.
    CodeCoach Platform for Competitive Programming

    ACM (Association for Computing Machinery) students preparing for ICPC (International Collegiate Programming Contest) programming competitions and technical interviews often face challenges in finding relevant resources, receiving…

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  • Side view of open laptop with swirls of colors, text, and icons coming out of the screen. Tagline reads: Leveraging AI for Improving Digital Accessibility: Alt Text Generator.
    Automatic Alt Text Generator

    Websites need to meet accessibility standards and remove barriers for individuals using screen readers. Developers often spend significant time creating descriptive alt text for images, which is labor-intensive and prone to…

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  • A graphic that resembles a network or data flow diagram with colorful lines representing interconnected systems and processes.
    SPG Policy Review Maizey

    Instead of searching through U-M’s standard practice guides (SPGs) on the U-M HR website, ITS trained a Maizey to identify existing policies through plain text question…

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